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Privacy Policy

Last updated: March 4, 2026

1. Introduction

This Privacy Policy describes how Axiom Digital Solutions L.L.C-FZ, operating under the brand Axiom Digital Solutions, a company registered in the United Arab Emirates under Trade License No. 2644965.01, with registered address at Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E. ("Company", "we", "us"), collects, uses, processes and protects personal data.

We are committed to processing personal data in compliance with:

  • UAE Personal Data Protection Law
  • Applicable UAE commercial and electronic transaction laws

By using our website and services, you agree to the practices described in this Policy.

2. Categories of Personal Data We Collect

We may collect and process the following categories of data:

2.1 Identity Information

  • Full name
  • Business name
  • Contact details (email address, phone number)

2.2 Transaction Information

  • Payment confirmation details
  • Billing information
  • Order history

Note: We do not store full credit card details. Payments are processed securely via licensed third-party providers.

2.3 Technical Information

  • IP address
  • Browser type
  • Device information
  • Cookies and usage analytics

2.4 Communication Data

  • Messages sent via contact forms
  • Customer support correspondence

3. Purpose of Processing

We process personal data strictly for legitimate business purposes, including:

  • Providing contracted services
  • Processing payments
  • Responding to inquiries
  • Improving our services
  • Legal compliance obligations
  • Fraud prevention and security monitoring

We do not sell personal data to third parties.

4. Legal Basis for Processing

Under UAE PDPL, we rely on:

  • Contractual necessity (service delivery)
  • Legal obligation (regulatory compliance)
  • Legitimate interest (service improvement and fraud prevention)
  • User consent (where required)

5. Payment Processing

Payments are processed through Ziina Payment LLC, a licensed payment service provider in the UAE.

We do not directly store or process full payment card information.

Users acknowledge that payment data may be processed in accordance with the payment provider's own privacy policies.

6. Data Sharing

We may share limited personal data with:

  • Licensed payment processors
  • Hosting and cloud service providers
  • IT service providers
  • Legal or regulatory authorities where required by law

All third parties are required to maintain appropriate data protection safeguards.

7. International Data Transfers

Where personal data is transferred outside the UAE, we ensure that adequate safeguards are in place in accordance with applicable law.

8. Data Retention

We retain personal data only as long as necessary to:

  • Fulfill contractual obligations
  • Comply with regulatory requirements
  • Resolve disputes
  • Enforce agreements

Transaction records may be retained as required under UAE commercial law.

9. Data Security

We implement appropriate technical and organizational measures to protect personal data against:

  • Unauthorized access
  • Loss or destruction
  • Misuse or alteration

However, no online system can guarantee absolute security.

10. User Rights

Subject to applicable law, users may request:

  • Access to their personal data
  • Correction of inaccurate data
  • Deletion of data (where legally permissible)
  • Restriction of processing

Requests may be submitted to: axiomdcs@gmail.com

11. Cookies

Our website may use cookies and analytics tools to improve functionality, analyze usage, and enhance user experience.

Users may control cookies through browser settings. For full details, please see our Cookie Policy.

12. Children's Data

Our services are not intended for individuals under 18 years of age.

13. Updates to This Policy

We may update this Privacy Policy from time to time. Updated versions will be published on this page with a revised date.

Continued use of our services constitutes acceptance of the updated policy.

Contact Information

Axiom Digital Solutions L.L.C-FZ

Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.

License No. 2644965.01

Email: axiomdcs@gmail.com